My Roof is Leaking – Should I Call a Roofer or a Restoration Company?

Water Damage Cleanup Columbus, water damage repair columbusEveryone is familiar with the dread of returning home from a much-needed getaway. A headache that accompanies a vacation-hangover when returning to reality isn’t always easy to face on its own, without the extra hassle of natural disasters striking. However, when the Joseph family returned home after a week-long trip to Hawaii, they were shocked to find just how much more headache they would be experiencing. 

Upon walking through the doors of their Columbus home, Craig Joseph noticed a sort of yellowish discoloration forming on their ceiling. Below it, a puddle of water grew with every drip that fell from the ceiling. His roof was leaking! He and his family were exhausted from their trip and he wanted to just leave it until after he had rested a bit, but he knew that waiting could only mean more expenses and more headache. The problem proved to be serious enough that it couldn’t wait. Craig picked up his phone, but he didn’t know who to call. A roofer or a restoration company?

If you notice your roof is leaking, you might find yourself in the same shoes as the Josephs. A roofer may seem to make logical sense, as it is your roof that is having the issue, but after a little more investigation, you may find that a water restoration service is more likely to cater to all your needs.

The job of a roofer is to build, fix, and maintain your roof. Unfortunately, the damage that can be fixed by a roofer has already been done. While your roofer may be able to patch up the source of the damage, they most likely lack in the most important process of water damage cleanup: cleaning up the actual water. This is where a water restoration service comes into play.

A water restoration service is able to peer into every detail of the damage, starting with an inspection. During the inspection, a restoration company should be able to pinpoint the site and cause of the leak. Once identified, the company will determine the path of damage and how to fix it. 

If your roof has been leaking for a short period of time, the damage may be as minimal as a saturated ceiling and a wet floor. However, if your roof has been leaking for an extended period of time, the damage may be more serious, and may include but is not limited to structural damage, electrical hazards, mold, and more. It is important to identify the problem as soon as possible and address all the potential hazards so that they don’t grow into an even bigger issue. A restoration service is equipped to handle all of these problems better than any quick-fix DIY solution can, and will protect your home from further damage down the road. 

Luckily, Craig did exactly what he should have done in that situation. He contacted a certified and insured water damage restoration company and they helped him resolve the problem quickly.

In Columbus, Southeast Restoration has worked with many clients that have similar stories and we have always worked hard to make sure that our clients feel comfortable and trusting of our professional teams. If you are in the area and are in need of a water damage professional, we can help.


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