5 Things To Consider When Your Home Has Sudden Damage

Sudden and unexpected damage to your home can be stressful and confusing. Here are some things to consider. 

1. You may need a restoration contractor.

   Restoration contractors are different from remodelers or a builder. Restoration contractors specifically focus on restoring your home back to its original condition before the damage occurred. The best restoration contractors specialize in all types of repairs due to sudden loss such as, emergencies, water damage, mold, fire, and damage due to a storm.

2. Hire someone that works for you. 

   Homeowners always have a choice in who does their repairs. Some insurance companies will want you to use a particular company, but the choice is yours. Before deciding, do your research. Google the company, check out their reviews, and look for testimonials. You want someone that works for you and will advocate to the insurance company on your behalf. 

3. Make sure they specialize in the insurance claims process. 

   Some contractors may be good at repairs but not so good with insurance claims. The claims process can be tricky, and you want a restoration contractor that knows their stuff when it comes to claims. The restoration contractor, along with the insurance agent, will be the ones that speak with the claims department and insurance adjusters on your behalf. 

4. Communication. Communication. Communication. 

   This goes without saying, but the homeowner should be in consistent communication with the restoration company throughout every stage of the repair. You should always know what they are doing and what the next steps are going to be. You should not expect a phone call every day, but it should be enough that you feel like you are in the loop. If it’s not happening, you may need to find another restoration contractor.

5. Once work begins, get a commitment on a completion date. 

   “How long is it going to take?” That is a valid question. Everyone wants to know when everything will be done. Once the repairs begin, you should ask for a target completion date in writing. This holds the restoration company accountable and gives the homeowner light at the end of the tunnel. Sometimes there can be good reasons for delays such as a backorder on materials but refer to number four – Communication. Now, breathe. The work has begun, and hopefully, you have hired a great restoration company to complete your home repairs.