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How To Handle A Water Damage Emergency

water damage athens, water damage cleanup athensThe question is not…”What will I do IF a water damage emergency happens in my home?”, but “What will I do WHEN it happens?”  When the inevitable happens in your home or business, remember the clock is ticking!  The longer the water is allowed to stand, the more extensive the damage can be.  Timing is critical and it is best to get started on the water removal process as soon as possible.  So what should your first steps be?

  • First, know where the main water supply is located in case of emergency. Remember, however, that water and electricity do not mix.  It’s important to have a working flashlight and turn off all water and electrical sources within the home.
  • Remember to document the damage by taking photos or video. Digital versions can be easily copied and shared with others.  Making sure that you have proper documentation will ensure proper coverage and estimation of damage.
  • Protect your health by wearing proper protective clothing. Wearing waders, hip or waist-high waterproof boots, and rubber gloves can protect you from contaminants that could be present in the water.  Water losses can be placed into one of three categories. Category 1 – Clean Water – clean water comes from a source that is relatively harmless, like a broken water pipe, or overflowing kitchen sink. In most cases, clean water is safe for individuals to handle. Category 2 – Gray Water – gray water can contain bacteria and other contamination but is not the most harmful water source. Greywater typically comes from malfunctioning washing machines, dishwashers, and some flooding from outside sources. Category 3 – Black Water – black water contains organic material, contaminants, and possible raw sewage. Blackwater typically comes from plumbing malfunctions, outside flooding from rivers or streams. All cleanup efforts pertaining to black water should be performed by trained professionals. Because black water can be harmful, protective gear and other safety precautions are required during cleanup.
  • Call Southeast Restoration! Our trained technicians will survey the damage, remove the water, dry the structure, and will begin necessary repairs.  We work with insurance agents and adjusters and will advise your insurance representative of the state of your home and any repairs that are necessary.  Mold can develop within 24 to 48 hours of a flood, so removal of wet contents, including carpeting and bedding, as soon as possible is a priority. Our state of the art drying equipment can reduce the damage and prohibit mold growth in your home.  Not only can mold cause health issues but can damage your property beyond repair.  Mold thrives in water damaged homes, especially when it has a food source.  Some of those sources are paper, products, cardboard, ceiling tiles, drywall, wood products, carpet fabric, and upholstery.  This includes most of the materials used in the construction of homes and office buildings.

Disasters can strike at any moment and often leave home and business owners reeling in the devastating aftermath.  Knowing what to do, acting fast, and calling a trusted damage restoration company will minimize damage and give you peace of mind.  At Southeast Restoration, in Athens, Georgia, the security of you and your property is our number one concern. We offer 24/7 emergency restoration services so that we are always available in your time of need!

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