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Water Damage FAQs

water damage restoration macon, water damage restoration cleanup maconWater damage is a foreign concept for many homeowners. There are countless questions surrounding the causes of water damage, the cleanup process, and hiring a professional restoration company. To put some inquiries at rest, we’ve compiled a list of frequently asked questions for reference.

Who should I call first?

Your spouse? 911? The insurance company? Firstly, notify family members that are affected by the damage. Advise them to stay away from the area. At this point, many homeowners wrongly call the insurance company. Actually, most insurance companies advise victims of water damage to call a professional cleaning and restoration company in your area first. The faster a team arrives, the more damage is prevented, thus lowering the cost of restoration.

How does the cleanup process work?

For a typical restoration service, professionals will assess the extent of damage (including subfloors, drywall, furniture, and electrical work) to determine the best process. After pumping out excess water, our high-powered dryers remove water before mold begins to grow.

How long does cleanup take?

Since degrees of water damage range from a forgotten juice spill to hurricane-level flooding, it depends. Moderate flooding can take up to 3 or 4 days to completely remove moisture. Contact our 24/7 call center for an estimate based on your circumstances.

How should I communicate with my insurance company?

Good news. Southeast Restoration in Macon will communicate directly with your insurance company on covered losses so you’re able to have one point of contact during the remediation process.

How long does it take for mold to develop?

The generally accepted time frame for mold growth is 24 to 48 hours, although this differs based on an individual level. The important thing to note is that mold is easily hidden and often goes unnoticed by homeowners. In a do-it-yourself water damage cleanup effort there is a high probability of residual mold that goes unseen. Call a professional water damage company for more information on the effects of mold.

How do I know if I have hidden water damage?

There are a few tell-tale signs. Here are a few:

  • Warped floorboards
  • Discoloration on walls and flooring
  • Soft spots on baseboards or the wall
  • Mildew odor
  • Unexpectedly high water bill
  • Visible mold growth

How can I prevent water damage?

Basic water damage preparation involves a few key steps: maintaining functioning appliances, conducting home inspections, and instructing your family on proper prevention skills. Since kitchen and bathroom fixtures are some of the leading causes of flooding, as a homeowner, you should consistently be aware of the need for repairs and updates that are needed. Take note of especially old appliances and be sure to stay within recommended time usage. Another feasible step is to conduct regular home inspections. This can be done by a professional or on your own. Check the condition of pipes, crawlspaces, and basement sump
pumps and water heaters. Additionally, minor water damage can come from a neglected water spill or heavy rain pour. Be aware of habits and conditions that increase the water level in your home.

If you’re in need of help with water damage restoration, contact Southeast Restoration in Macon, Georgia. We know the in’s and out’s of the remediation process and are well-equipped to help with the restoration of your home.

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